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    « Checked in at Silverjet | Main | Out in the World »

    June 18, 2007

    Silverjet: In the Air

    We've now begun our flight out of Newark and it's continued to be an excellent experience overall. They do have a Customer Experience Director and it certainly has been the kind of experience that people enjoy having. Although my seatmate, who flies traditional business class far more then I do missed the hot towels that he apparently usually gets. But even he agreed that given the cost of traditional business class and a ticket on Silverjet, there's no complaints about the experience we're getting. Some observations:

  • They've reserved one of their bathrooms for woman only and I think you'll see more of this in the future. I don't know how they enforce it, but I know the woman of the Bathroom Blogfest would be proud!
  • I wish they had seatback pockets or something to help organize your stuff. I've noticed this on several business class flights, so maybe they think we'll just sleep and we don't want to take out our laptops and other items from our briefcases.
  • Wish they had a better movie selection. Yea, I know I'm really nitpicking, but they could have a better selection of both current and classic movies. I don't think any of the current movies are newer then maybe March of this year.
  • It's funny, they've now added an outlet to every seat and I want to complain that they need more. Man we get spoiled fast!

    In their in-flight materials they say they want to re-create the magic of air travel as it once was and to treat you to an experience thatis as close as possible to providing you with your own private jet. They should also mention that they do this without charging you an arm & a leg!

    So now I'm going to sit back, watch a movie and enjoy my dinner. For anyone looking to fly the Newark to London route, make sure you check out Silverjet as an alternative to regular coach & business class. For someone like me who usually books late, there was almost no difference in the airfare but a world of difference in the travel experience!

    I'll be blogging from the Cannes Lions, so look for updates starting sometime on Tuesday.

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    Comments

    Women only bathrooms is interesting. As one of the "Bathroom Blogfest Women", we need more data, please David.
    Are the amenities different in the women's and the mens? Or is this just so I don't have to put the seat down?
    It sounds good actually, with one proviso... if there's a longer wait or line-up for the ladies room.
    Silverjet sounds marvellous.

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